Frequently Ask Question

General

Q: What is Palmfront?
Palmfront.com is an online event management system that helps event planners and event owners add digital experience to their events. We offer services like gift registry, cloud album manager & event website builder e.t.c.
Q: Can I manage more than one event at the same time?
YES, you can. Palmfront automatically creates a different profile for each event, enabling you to manage each event independently using the same user account.
Q: Is there a limit to the number of events I can manage?
YES, only premium pro account holders can manage multiple events.
Gift Registry

Q: How many gifts can I add to my gift registry?
There are no limitations to the number of gift items you can add to your gift registry.
Q: How do I get to know when someone buys me a gift?
Immediately a gift purchase is made, the gift buyer gets a gift receipt & you get a gift notification.
Q: When can I process my gift items?
Anytime you choose to. However, we advise you to process your gift items after your event. By doing so, you would get all gift items at once.
Q: Do I get to know the gift buyer immediately a gift item is purchased?
It is subject to the discretion of the gift buyer. If the gift buyer chooses to wrap the gift item, the identity of the gift buyer remains concealed until you are ready to process your gift items. Pls, note that you would still get a gift notification, which would not just contain the buyer's name. This feature is called gift wrapping and is to help give a gift suspense feel. You only get to know who brought a wrapped gift item when you process your gifts.
Website

Q: What is the life span of a website?
All websites on Palmfront remain active as long as the user account that created the event housing the website is still activated.
Q: Can I get a customized link for my website?
Yes, you can request a customized link. However, this comes at an extra service charge.
Q: Can my site viewers access my album directly from the website?
No, viewers can only access your cloud album through Coshots.
Album

Q: Can I upload my cloud album directly from my Palmfront account?
No, you can't. Your cloud album is begin managed by another platform.
Q: Can I link my cloud album with my Palmfront event?
YES, you can link your cloud album to your Palmfront account. It makes it easy for users to access your cloud album with a button click.
Palmfront
Palmfront.com is an online event management system that helps event planners and event owners add digital experience to their events. We offer services like gift registry, cloud album manager & event website builder e.t.c.
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